Last updated 3 November 2026
Privacy notice
How we handle the information you send through this website.
01What we collect
What we collect
When you send the inquiry form we collect what you enter: your name, company, email address and/or phone number, preferred contact method, the topic and product you chose, and your message.
To protect the form from abuse we also store a one-way hash of your IP address and your browser’s user-agent string. We cannot recover your IP address from the hash.
The form also uses Google reCAPTCHA to tell people from automated spam. When you send it, reCAPTCHA shares information about your device and how you used the page with Google, under Google’s Privacy Policy and Terms of Service.
02Why we use it
Why we use it
Only to reply to your request: answering questions, preparing quotes and arranging consultations or site visits. We do not sell your details or add you to marketing lists from this form.
03Who can see it
Who can see it
Inquiries are stored in our own database and are visible only to KHCOLO staff who handle sales and support. If we enable notifications, a copy of your request is sent to our team’s internal email or Telegram so we can respond quickly.
04Analytics
Analytics
If we measure how the site is used, we record actions such as “inquiry sent” or “phone link clicked”. These events never include your name, contact details or message.
05How long we keep it
How long we keep it
We keep inquiries for as long as we need them to respond and maintain normal business records. You can ask us to delete your inquiry at any time.
06Your choices
Your choices
To see, correct or delete the information you sent, email [email protected] or call +855 12 200 259. You can also contact us without the form, by phone, email or Telegram.