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Bitrix24 CRM implementation and 3CX integration

Bitrix24 puts CRM, projects, collaboration and contact-center tools in one workspace. We implement it locally, shape it around how your team sells and serves, and connect it to your 3CX phone system.

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At a glance

  • Local implementation and support
  • Connected to your 3CX phone system
  • CRM, projects, HR and contact center together
  • Integrates with WhatsApp, Telegram, Xero, Zoom and more

Local support across Cambodia, including on-site installation, in Khmer or English.

01Overview

One workspace for sales, service and teamwork

Sales notes in spreadsheets, tasks in chat threads and calls with no record make it hard to see where a customer stands. Bitrix24 keeps leads, deals, conversations and tasks in one place.

Connected to 3CX, your phone system and your customer records work together. We configure pipelines, fields and automation to match your process, not a generic template.

02Capabilities

What’s included

Available tools, user limits and pricing depend on the Bitrix24 plan. We confirm the current plan details with you.

CRM and sales

  • Lead capture
  • Lead scoring
  • Sales automation
  • Quotations
  • Invoicing
  • Marketing
  • Analytics

Projects and tasks

  • Recurring task templates
  • Task dependencies
  • Workload planning
  • Kanban boards
  • Gantt charts
  • Time tracking

Collaboration

  • Video calls with recording and backgrounds
  • Chat
  • Files and documents
  • Calendars
  • Worktime tracking

Contact center

  • Telephony
  • Call routing
  • Tracking
  • Chatbots
  • Saved replies
  • Web forms

HR and automation

  • Attendance
  • Employee directory
  • Reports
  • Workflows

03Options

Connects to the tools you already use

  • WhatsApp
  • Telegram
  • PayPal
  • Stripe
  • QuickBooks
  • Xero
  • Zapier
  • Zoom
  • Office 365
  • Mailchimp
  • Instagram
  • Dropbox
  • Miro
  • Twilio
  • RingCentral

04How we work

Implementation and support

Planned with you, delivered by local engineers, and supported after go-live.
  1. 1

    Discovery

    Walk through how leads arrive, how deals close and where work gets stuck.

  2. 2

    Configuration

    Set up pipelines, fields, automation rules and permissions.

  3. 3

    3CX integration

    Connect telephony so calls and customer records work together.

  4. 4

    Support

    Support your team through the rollout and afterwards.

សួស្តីHello in Khmer or English

Talk to us about Bitrix24 CRM.

Tell us what you run today and what you need. We reply in Khmer or English and go through the options, licensing and pricing with you.

Talk to our team (opens in a new tab)Send an inquiry
+855 12 200 259[email protected]