Managed IT
IT maintenance and managed support in Cambodia
Use us as your IT department, or as backup for the team you already have. We look after servers, PCs and networks with preventive checks, backups, security reviews and clear monthly reporting.
At a glance
- Servers, PCs and networks
- Preventive maintenance and reporting
- Backup, restore and security review
- Documentation and IT policies
Local support across Cambodia, including on-site installation, in Khmer or English.
01Overview
Prevent problems instead of chasing them
A lot of IT disruption starts with something nobody checked: a full disk, a failed backup, a missed update. Scheduled preventive maintenance catches these early.
Monthly reporting and proper documentation give you a record of what's been done and a clear picture of what needs attention next.
02Capabilities
What’s included
What we cover
- Strategic consulting
- Software maintenance
- Preventive checks
- Security and performance review
- Backup and restore
- Proactive issue prevention
What you receive
- Reporting
- Documentation
- IT policies
- Action plan
Systems
- Servers
- PCs
- Networks
03Options
Published plans
PT-Premium
Remote and on-site
- Unlimited remote support
- 10 on-site visits per month
- Preventive maintenance twice a month
- Consultation
- Monthly reporting
- Documentation
- IT policy setup
KC-FT-Standard
One standby technician
- One standby technical-support person
- Preventive maintenance plan
- Consultation
- Reporting
- IT policies
- Action plan
- Documentation
KC-FT-Standard
Two standby technicians
- Two standby technical-support people
- Preventive maintenance plan
- Consultation
- Reporting
- IT policies
- Action plan
- Documentation
Pricing, service hours, visit rules and staffing arrangements are confirmed in your proposal.
04How we work
Implementation and support
- 1
Audit
Document servers, PCs, network and current risks.
- 2
Plan
Agree the plan, visit schedule and reporting.
- 3
Maintain
Preventive checks, updates, backups and reviews.
- 4
Report
Monthly reporting and an updated action plan.
សួស្តីHello in Khmer or English
Talk to us about IT Maintenance.
Tell us what you run today and what you need. We reply in Khmer or English and go through the options, licensing and pricing with you.