Zimbra
Zimbra Collaboration: Secure Private Business Email
Zimbra
Our company is in the telecommunications industry with a head count of 3,500 to 10,000 employees globally. Therefore we use Zimbra Collaboration on a daily basis to send and receive emails among each other, suppliers and customers. Never the less it has turned out to be a very useful and efficient application when it comes to communications and the best part is that it is very secured.
Each employee has their respective corporate email account which is for both personal and exclusive use to receive confidential and sensitive customer information.
Our email servers are setup on premise and this allows us to have full control over the servers and environment. As a result our email account can’t be abruptly suspended.
Above all, we can take and restore backups according to requirements anytime, and this is helpful in case we need to maintain certain compliance according to Government policies.
Modern Responsive UI
Users move seamlessly between desktop, mobile and tablet browsers with a consistent email and collaboration experience.
Customize Branding
Supports branding and customization of colors, fonts, logos, external site navigation, and themes, across many devices.
Extensibility
Designed for extensibility & features best- in-class, out-of-the-box integrations with Slack, Dropbox and Zoom, with many more underway.
Professional Services
We Are Ready To Upgrade and Tune Your Zimbra
Is your Zimbra deployment running in an optimal and secure state?
In this Tuning service, a Zimbra Certified Professional will help you collect statistics, user profiles and usage data, as well as review your current configuration. Meanwhile we will review your architecture, mail flow, configuration and system/storage layout to ensure that your organization has the right balance for the optimal Zimbra implementation. You will receive a report and workshop with recommendations and necessary changes to make sure your Zimbra system is configured and running optimally for your needs.
The Tuning service may include, but is not limited to:
- Log files and diagnostic tool output
- Administrative access review
- Peak Usage (time-lines)
- Active and Concurrent user ratios
- Protocol use by percent: IMAP/ActiveSync/SOAP etc.
- Database sizes by MBS
- Mailbox sizes
- Message and attachment sizes
- ZCS component network port configuration
- OS version and patch verification
- Calendar activity
- Existing system and storage architecture details
Do you have the latest features, capabilities and security enhancements for your Zimbra deployment?
This quick Upgrade Service from Zimbra Collaboration 8.7 or older to the latest version of Zimbra (8.8 or 9) is delivered by our experienced Zimbra Professionals. Get expert advice and step-by-step assistance for a complete upgrade.
This service is designed to:
- Review and assess your current environment and provide a specific upgrade strategy and plan for your deployment to minimize the impact on your users
- Educate you about any new Zimbra features that you may want to activate as part of the upgrade
- Upgrade your Zimbra software
- Validate and verify that the upgraded environment is configured and working properly and that all current Zimbra security patches are applied to protect your data
- Provide a final debrief with recommendations on maintaining and supporting your updated Zimbra environment
Ensure optimal performance and plan for future capacity
Zimbra Certified Professionals will provide a comprehensive performance and capacity plan and validation for your Zimbra Collaboration implementation.
- Full discovery and exploration of the current or targeted usage profile
- Gather existing mail server metrics information
- Produce a targeted usage and load profile
- Determine the list of performance metrics to be measured and analyzed under target loads such as hardware and network utilization, SOAP requests and messaging throughput
- Performance and load testing based on your goals
Zimbra in Government
Too Paranoid? or... NOT Paranoid Enough?
Data privacy and security are vital concerns for governments as evidenced by the General Data Protection Regulations (GDPR). Zimbra provides the privacy, security and data sovereignty you need for peace of mind.
Why Zimbra?
Government departments have extra challenges to overcome when choosing an email solution. One of the greatest is keeping data secure and private. Zimbra email collaboration platform has been successfully allaying these concerns for government departments since 2007.
- Zimbra provides government customers with enterprise-level security and privacy to meet increasing regulatory pressures.
- Zimbra is deployable in-country through a large network of hosting partners to ensure data sovereignty.
- Provides cutting-edge collaboration functionality … all delivered via elegant, seamlessly integrated tools, anywhere, anytime.
Open Source = Visibility & Transparency
Zimbra is the leading provider of open source email collaboration software in the world. This is increasingly important for countries mandating access to source code, such as India, Germany, Italy, Brazil, Argentina, etc.
Zimbra’s open source solution also allows our customers to perform code reviews and security audits of the Zimbra source code. Several Brazilian government agencies selected Zimbra to meet the mandate that all communications be open to audit: The Ministry of Technology, Telebras and the Superior Tribunal Militar.
Lowest TCO
Zimbra’s lower overall cost and TCO are important factors for government institutions. AFIP, a taxation authority in Argentina, chose Zimbra. AFIP uses Zimbra’s Network Edition for their employees and Zimbra’s Free Open Source Edition for Argentinian businesses that cannot afford their own email infrastructure. This provides faster, streamlined services for AFIP and their customers.
Brazil’s Ministry of Culture recently moved from Microsoft Exchange to Zimbra to lower their TCO.
Extensibility
Zimbra’s extensibility is vital to the success of government institutions such as La Poste, the French postal system. Zimbra offers opportunities to customize and integrate additional services into the La Poste email platform.
Some additional examples of government organizations using Zimbra’s extensibility features include:
• The Brazilian Superior Tribunal Militar uses Zimbra to satisfy their requirement for customized 2-Factor Authentication for military personnel.
• The Court of Audit in Mecklenburg-Vorpommern, Germany integrated Zimbra and own Cloud for document collaboration.
Your organization’s developers can use Zimbra’s OPEN APIs and Zimlet framework to tightly integrate Zimbra into your IT infrastructure and line-of business applications.
Security & Privacy
Security and privacy are crucial requirements for government organizations. Zimbra deployments are done in-country, whether hosted in the Cloud or on-premises. Data is private and never leaves the host country.
The Court of Audit in Mecklenburg-Vorpommern, Germany chose Zimbra to connect to an existing private cloud infrastructure. This enabled their users to work collaboratively in a secure environment.
Some features Zimbra government customers use include: secure communication via TLS and HTTPs, Smart Card authentication for MS Outlook and integration with several single sign-on solutions and popular AV/AS solutions.
Zimbra Pricing Model
Zimbra offers 2 types of licensing model and also support renewal licenses.
This allows you to adjust easily as your business expands to increase collaboration functionality or add more seats to your deployment quickly. You can view the Zimbra edition comparison here:
Subscription License
One and two-year term subscriptions are available with multi-year subscription discounts. For the duration of the subscription, customers are entitled to major and minor release updates and Zimbra Premier Support, portal access and more. This is the best hassle-free solution to ensure your Zimbra is supported and trouble-free by Zimbra itself.
Perpetual License
This is a permanent software license purchase and requires a 1-year support agreement at the time of purchase to enjoy 1 year of major and minor release updates and portal access. After that, customer can choose to upgrade at later years, however the cost of yearly support will be calculated from the first year of purchase up to the current year plus 20% reinstatement fees.