Smart. Simple. All-inclusive. Meet all your call center needs easier and maximize ROI with a real one stop YeastarCall Center Solution in cloud or on-premises.
Combining the advanced IP PBX technology and the robust Asterisk call center management software Queue Metrics, Yeastar now offers an integrated system capable of both smart telephone management and powerful call center analysis, to provide a consistent customer experience and create delightful customers. Enjoy enhanced customer satisfaction and let your call center managers monitor agent productivity, measure targets, conversion rates, and view campaign statistics with a simple and easy to use interface.
+Call center reporting
+Call distribution management
+Track critical metrics and queue stats
+Optimize agent performance and call center operations
+Quicker and more accurate call routing
+Decrease call abandonment
+Enhance caller experience
+Help achieve business’ maximum potential